Q: How do I find a group?
A: Use the Find A Group box to search for groups by name, Location or Type. Click on Search and your results will be displayed.

Q: How do I join a group web page?
A: When you’ve registered and Logged in you can apply to join any group. Just click on the Join Group icon on either the results box of the group or on their group page. Your application will then need to be approved by a Moderator from that group before you have full access to their group page.

Q: How do I leave a group?
A: Go to My Account, which will show the groups that you’re a member of. You can then click on the Leave Group icon.

Q: How do I set up a group page of my own? 

A: Just log in and click on My Account (if you haven’t registered you'll need to do that first). Then click on the Create Group button. If you want to create additional groups again just go to My Account and click Create Group at the bottom of the page. 

Please note that, for security reasons, our admin team will need to activate and clear your group page before you and can have full access. Only then will you be able to invite members to join, leave messages, send emails and upload documents. Thanks for your patience!

Q: How private is the site?
A: Your privacy is very important to us. No other users have access to your Profile information and only members who have been cleared by a Moderator can have full access to a group’s page including photos you’ve uploaded and comments you’ve made. You can also choose – on your Profile - whether to allow other registered users to email you or not.

Q: How do I upload my profile photo?
A: You can do this either when you register or later by clicking on Edit My Profile on your Account page. Go to you photo and click Browse to find the image you want to use. Then press Submit.

Q: How do I change my profile?
A: Go to My Account and Click on Edit My Profile. Make any changes you want, then press Submit.

Q: How do I upload photos to the gallery?
A: Go to your Group page and click on Upload Photo in the Photo Album panel. You can then browse for the image(s) you want. Click on Upload to upload an image to the Album.

Q: How do I send a message to the Moderator?
A: You can email a Moderator from the Group page by either clicking on the button on the left of the page or the icon at the top that says Email Moderator.

Q: How do I send a message to a group member?
A: You can email anyone who is also a member of your group by going to the Member Gallery and clicking on the Email icon under that member’s name. Alternatively, go to your Email page (click on the Email button on your Account page to get there) where you can either email selected members or everyone in the group. You can also read and reply to/delete any emails you've received.

Q: How do I send a message to someone from another group?
A: You can also email anyone who’s a registered member of the site so long as they have indicated that they will allow other members to email them on their profile page. Those members allowing emails will have their names underlined on their group pages. Just click on their name to send an email.

Q: How do I recommend to my Moderator that they invite another group to be our Friend?
A: You can suggest to your Moderator that your group befriends other groups. It's a great way to link up with similar  groups. Just go to the group page of the group you want to befriend and click on the button that says Suggest As Friend. Your Moderator will then get an email with your suggestion and they can decide whether to send an invitation of friendship or not. 

Q: How do I become a Moderator?
A: Each group page can only have one Moderator at any one time. To become a Moderator, you will need to register on the site, find the group page you want to moderate, then click on "become the Moderator by clicking here". To give up the role of Moderator you will simply need to click on "Resign as Moderator" on your Account page. The group page will then say that the group doesn't have a Moderator and someone else can apply to take on the role. 

Q: How do I invite people to join my group?
A: You can invite people to join your group by using the Invite New Members box on your Admin/Moderator page. You can either input individual email addresses into the email box and click on Send Invite - or click on Create Multiple Invite to send as many invitations as you like. You can keep track of who you’ve invited, how many have replied and who needs clearance in the Members panel. You can also send a reminder invitation too, just click on Send reminder next to the name of the person and one will automatically be sent.

Q: How do I make changes to the page?
A: You can update your group page by going to the Admin/Moderator page, making any changes and then clicking on Save. You can also preview these changes by clicking on View Preview at the top of the page.

Q: How do I upload a group photo?
A: Go to your Admin/Moderator page, click on Browse to search your computer for the photo you want to use, then click on Upload. You can delete a photo simply by clicking on the red cross.

Q: How do I upload a group logo?
A: Go to your Admin/Moderator page, click on Browse to search your computer for the logo you want to use, then click on Upload. You can delete a logo simply by clicking on the red cross. You can also select a logo from our extensive library of organisation logos by clicking on Upload From Logo Library.

Q: How do I upload a file?
A: Go to the Files & Documents panel on the Admin page, browse and upload. Click on the red cross to delete.

Q: How do I start a vote?
A: Go to the Group Vote panel on your Admin page. Type in the question you want voted on and add in up to four options. Click on Save.

Q: How do I allow a new member full access to the page?
A: Go to the Members panel on your Admin page. Click on Awaiting Clearance (see all). You can then clear any members you want to.

Q: How do I remove a member?
A: Go to the Members panel on the Admin page. Click on Have Joined (see all). You can then click on the red cross underneath any member’s name/photo to remove them.

Q: How do I delete comments?
A: Go to the Comments panel on the Admin page. Click on Comments and you can then delete any messages by clicking on the red crosses.

Q: How do I delete photos from the gallery?
A: Go to the Photo Gallery panel on the Admin page. You can then delete photos by clicking on the red crosses.

Q: How do I check the changes I’ve made?
A: You can check any changes you’ve made from the Admin page by clicking on View Preview at the top of the page.

Q: How do I send a message to a group member?
A: You can email anyone who is also a member of your group by going to the Member Gallery and clicking on the Email icon under that member’s name. Alternatively, go to your Email page (click on the Email button on your Account page to get there) where you can either email selected members or everyone in the group. You can also read and reply to/delete any emails you've received.

Q: How do I send a message to someone from another group?
A: You can also email anyone who’s a registered member of the site so long as they have indicated that they will allow other members to email them on their profile page. Those members allowing emails will have their names underlined on their group pages. Just click on their name to send an email.

Q: What are keywords and why should I input them?
A: Inputting keywords and phrases that describe your group means that potential members will better understand who you are and what you do. It also means your website will be more easily searchable by Google, and other online search engines, so that more people will see it, including potential new recruits.

Q: How do I make Friends with other groups?
A: Making Friends is a great way to link up with groups local to you and/or those with similar interests or aims.  Just go to the page of the group you wish to befriend and click on the red button that says Invite As Friend (if you are the Moderator of more than one group then you will be able to choose from which of your groups the invitation is being sent). An invitation will then go to the Moderator of that group and they they can then choose to accept or turn down your invitation. If accepted, your site will be listed on your friend's site under Our Friends and their site will be listed on your page.

Of course, you will also need to accept or turn down any invitations you receive by going to the Friends panel on your Admin page. Your members will also be able to suggest groups as friends and you can choose whether to send out invitations to these groups or not.